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Most caregivers have questions about the insurance process for obtaining services. You are not alone! We’ve put together answers to common questions as you begin your journey. If you would like to speak with someone or have additional questions, we’re here to help!

Getting the medically necessary service for your child’s needs doesn’t have to be confusing. Complete this contact form today, so we can help ensure you feel confident in your decision-making!


1. Does insurance cover ABA therapy? 

All 50 US states mandate insurance coverage for Autism Spectrum Disorder (ASD) diagnosis and treatment, including Applied Behavior Analysis (ABA) therapy, though the specific coverage details and restrictions vary by state. ACP accepts most commercial and Medicaid insurance providers in the New England states we work in.

2. How do I get insurance approval for ABA therapy?

Insurance approval begins with confirming benefits and determining your health plan’s requirements. Many insurance plans require documentation of an Autism diagnosis, an ABA assessment and treatment plan, and prior authorization before ongoing services begin.

Requirements vary by insurance plan, so coverage and authorization requirements must be confirmed for your specific policy.

3. What happens if insurance denies ABA therapy?

Insurance companies may deny or partially approve ABA services for reasons such as medical-necessity criteria, missing documentation, authorization requirements, benefit limitations, or other plan-specific requirements. For an in-depth understanding of a denial you can ask to speak with your assigned case coordinator at your insurance company.

4. Does my insurance require prior authorization for ABA therapy?

Many insurance plans require prior authorization for some or all ABA services, but the requirements vary by plan, state, and type of coverage.

5. How do I navigate insurance coverage for Autism services?

A good first step is to understand your plan’s ABA benefits, including prior-authorization requirements, network requirements, copays or deductibles, and any clinical documentation your insurer requires. ABA authorization requirements can differ significantly by payer, plan type, and state.


If you have questions about the insurance side of obtaining service for your child, don’t hesitate to reach out. Our compassionate team is happy to answer any question you might have, as many of our caregivers are exploring therapeutic support for the very first time. Getting the medically necessary service for your child’s needs doesn’t have to be confusing. You have a team right by your side, here at ACP. Complete this contact form today, so we can begin walking you through the process!

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